COVID 19: We are here to help

A Message from Kitchen Things

As the Covid-19 threat re-emerges in our community, Kitchen Things would like to reassure New Zealand that the safety of our team and our customers is our highest priority.
Outlined below you will find our updated services and procedures, based on what we understand we can offer today.

Alert-Level 3

During Alert-Level 3, our stores are closed for general store visits. Our team is working within the stores ready to help you with your appliance needs. We can offer safe collection from our nationwide stores. If your delivery or installation booking has been affected by the current Alert Level change our customer care team will contact, or you can call call 0800 002 120.


Alert-Level 2 

All stores in Alert-Level 2 regions are now open. Our team are following the new Delta Level 2 protocols in order to keep you and our team safe. If visiting our store, we ask customers to ensure they abide by these protocols: Maintain 2m distance from our team and other customers, wear a face covering (unless you have an exemption card, in which case we would be happy to arrange an online consultation) and lastly scan the QR code or manual Covid Tracing register upon entry to our store.


Our family business remains committed to ensuring you have the appliances you need during Alert-Level 2 and 3. As the health and safety of both our family and yours is paramount, we ask for your patience as we process your order, and your cooperation to assist in the safe and successful delivery to your door. For greater detail of the delivery services we are offering at this time please visit our Delivery Services page.


For greater detail of the delivery services, we are offering at this time please visit our Delivery Services page.
We have been securing extra stock holdings during the last year. Across our brands and categories, we have good stock availability in the main. We have a team on hand to fulfil your orders (where we and our suppliers have stock), answer your questions, or provide advice, no matter where you are in the country.

Doing our part has never been more important and following a few simple steps can help us all to stay safe.

The COVID-19 Tracer App is an important tool for helping us keep our communities safe, please ensure you:
Download the COVID-19 Tracer App.
Turn on Bluetooth.
Scan QR codes at every opportunity.


We would like to extend our thanks to everyone in New Zealand who has supported Kiwi-owned businesses over this difficult time.


As a 100% NZ owned and operated business, Kitchen Things has and will continue to strive for smooth and straightforward journey for all of our customers during this time.

Kia Kaha
The Team at Kitchen Things
0800 002 120

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